The latest buzzword bandied about town these days is “transformation” - and for once, we think this is a good one. This episode explores what is generally meant by the new term and points out some important distinctions it underscores - distinctions that are important for implementation professionals.
We all know how confusing it can be when you use jargon that someone else doesn’t know. What’s more confusing, though, is when two people are using the same term to describe two very different things. Often both parties leave the conversation with only a vague sense that something is not right, but convinced that their interpretation is valid.
The world of change is filled with common examples that keep business people and even change professionals from understanding one another. This episode some of the most troublesome terms.
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