icon for podpress  Moving the Ball [14:27m]: Play Now | Play in Popup | Download

In this episode we discuss the meaning of success - in consulting and in change implementation - and what it means to be known for “moving the ball.”  Spoiler Alert: It means everything!

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icon for podpress  Coaching [18:40m]: Play Now | Play in Popup | Download

As we’ve commented before, political correctness has affected coaching, and according to the so-called experts, what many of us call coaching is supposed to be called something else.  In this episode, we discuss the many kinds of coaching relationships that exist and can produce real value - often despite being “inappropriate.”  What you call it is not really important, as long as it works.

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icon for podpress  Thin Medical Books [11:11m]: Play Now | Play in Popup | Download

Often the specific answers that people want can only be found by drawing on a very profound understanding of an area of knowledge.  Problems can occur when someone who understands the desired specific answer - the “Reader’s Digest Version” - thinks he has mastered the entire body of knowledge from which it comes.  Increasingly, this is becoming a problem.  Every area of study is becoming deeper and deeper at the same time our fast-paced world demands answers faster and faster.

This episode explores how business people, technical experts, and change professionals all fall victim to this common pitfall.

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icon for podpress  Attitude Poison [14:00m]: Play Now | Play in Popup | Download

Misguided and unprofessional attitudes among change professionals, both outside and inside target organizations, are surprisingly common.  Here is some of the things we have heard inside the trenches, why the attitudes they reveal are not just wrong - but wrong-headed, and how they can destroy your implementation efforts.

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icon for podpress  Change Jargon [19:02m]: Play Now | Play in Popup | Download

We all know how confusing it can be when you use jargon that someone else doesn’t know.  What’s more confusing, though, is when two people are using the same term to describe two very different things.  Often both parties leave the conversation with only a vague sense that something is not right, but convinced that their interpretation is valid.

The world of change is filled with common examples that keep business people and even change professionals from understanding one another.  This episode some of the most troublesome terms.

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icon for podpress  Subject Matter Experts [19:03m]: Play Now | Play in Popup | Download

The role of the Subject Matter Expert (SME) in change initiatives is controversial and sometimes even combatant.  This episodes explores the best uses of SMEs in change and the difference between an industry-ready change agent and a full-blown expert.

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