One of the nuts-and-bolts issues theory rarely covers, the tracking of change projects to ground is often what makes or breaks projects in the trenches. Proper tracking provides the early warning signs project managers need to prevent problems and keep things on track; it also provides the visibility executive sponsors need to support initiatives effectively. However, the logistical problems associated with maintaining up-to-date information on the various pieces of a change project easily overwhelm the resources of most projects, so adequate tracking is usually sacrificed. This episode covers how new technology is being used to overcome this age-old challenge.
In industries where people tend to be smarter than average – like health care, IT, and engineering – managing change can be very different… but not in the ways you would probably expect. This episode explores the difference between individual and group intelligence and the impact this has on the change implementation process.
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